Notice of Privacy Practices
Effective Date: 7/25/2026
Serenity Health Innovations & Wellness, LLC
Notice of Privacy Practices
This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Serenity Health Innovations & Wellness, LLC (“Serenity Health Innovations & Wellness,” “we,” “our,” or “us”) is committed to protecting the privacy of your protected health information (PHI). We are required by law to maintain the privacy of your health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.
Your Protected Health Information
Protected Health Information (PHI) includes information about your health, healthcare services, and payment for healthcare services that can identify you.
Examples include:
Medical history
Diagnoses and treatment information
Medications and prescriptions
Laboratory results
Health questionnaires and assessments
Appointment information
Billing and payment information
How We May Use and Disclose Your Health Information
We may use or disclose your health information without your written authorization for the following purposes:
Treatment
We may use and disclose your health information to provide, coordinate, and manage your healthcare services.
Examples include:
Evaluating your health concerns
Developing treatment plans
Prescribing medications when appropriate
Ordering or reviewing laboratory testing
Coordinating care with other healthcare professionals involved in your treatment
Payment
We may use and disclose your health information to obtain payment for healthcare services provided.
Examples include:
Processing payments
Verifying financial information
Communicating with payment processors or authorized vendors involved in payment operations
Healthcare Operations
We may use and disclose your health information for healthcare operations necessary to run our practice.
Examples include:
Quality improvement activities
Practice management
Compliance activities
Auditing and administrative functions
Business Associates and Technology Partners
Serenity Health Innovations & Wellness, LLC may utilize trusted third-party vendors and technology partners to support healthcare operations, including services such as:
Secure patient intake and registration
Scheduling
Electronic communications
Payment processing
Laboratory coordination
Prescription fulfillment support
Healthcare technology platforms
Administrative services
When required under HIPAA, we maintain appropriate agreements with vendors who may access protected health information on our behalf. These partners are required to appropriately safeguard your health information.
Telehealth Services
Serenity Health Innovations & Wellness, LLC provides healthcare services through in-person visits and telehealth services where available.
Telehealth may involve secure electronic communication platforms, digital healthcare technology, and other tools used to provide care remotely.
While we use appropriate safeguards to protect your information, electronic communication carries potential privacy and security risks. Additional information regarding telehealth services and your rights will be provided through our Telehealth Consent.
Other Uses and Disclosures Allowed or Required by Law
We may also use or disclose your health information when permitted or required by law, including:
Public health activities
Reporting certain conditions as required by law
Preventing serious threats to health or safety
Healthcare oversight activities
Judicial or administrative proceedings
Law enforcement requests when legally permitted
Workers’ compensation purposes
Uses and Disclosures Requiring Your Authorization
Other uses and disclosures of your health information not described in this Notice will only be made with your written authorization.
You may revoke your authorization in writing at any time, except when action has already been taken based on your authorization.
Your Health Information Rights
You have the right to:
Request Access to Your Medical Records
You may request access to your health information maintained by Serenity Health Innovations & Wellness, LLC.
Request Corrections
You may request corrections or amendments to your health information if you believe information is inaccurate or incomplete.
Request Restrictions
You may request restrictions on certain uses or disclosures of your health information. We are not always required to agree to your request.
Request Confidential Communications
You may request that we communicate with you in a specific way or at a specific location.
Receive an Accounting of Certain Disclosures
You may request a list of certain disclosures of your health information made by our practice.
Receive a Paper Copy of This Notice
You may request a paper copy of this Notice of Privacy Practices at any time.
Our Responsibilities
Serenity Health Innovations & Wellness, LLC is required to:
Maintain the privacy of your health information
Provide you with this notice of our legal duties and privacy practices
Notify you following a breach of unsecured protected health information when required by law
Follow the terms of the Notice currently in effect
We reserve the right to change this Notice and make the revised notice effective for all health information we maintain. Updated notices will be made available upon request and posted on our website.
Questions or Complaints
If you have questions about this Notice of Privacy Practices or believe your privacy rights have been violated, please contact:
Serenity Health Innovations & Wellness, LLC
Haines City, Florida
Phone: [Insert Phone Number]
Email: [Insert Email Address]
You may also submit a complaint to the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.
Acknowledgment of Receipt
You may be asked to acknowledge that you received this Notice of Privacy Practices. Your acknowledgment does not mean you agree with the terms of this notice; it confirms that you were provided access to the information.