Privacy Policy

Effective Date: 7/25/2026

Serenity Health Innovations & Wellness, LLC (“Serenity Health Innovations & Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name, date of birth, address, phone number, and email address

  • Health-related information necessary to provide medical services

  • Medical history, medications, allergies, and treatment-related information

  • Appointment and scheduling information

  • Payment and billing information

  • Information submitted through online forms, intake forms, or communication platforms

We may also automatically collect certain information when you visit our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use your information to:

  • Provide, coordinate, and manage healthcare services

  • Schedule appointments and communicate with you

  • Process payments and manage billing

  • Respond to questions or requests

  • Improve our website, services, and patient experience

  • Provide important updates regarding your care

  • Meet legal, regulatory, and compliance requirements

Protected Health Information (PHI)

As a healthcare provider, Serenity Health Innovations & Wellness, LLC is committed to protecting your health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Information related to your medical care is handled according to our Notice of Privacy Practices, which describes how your protected health information may be used and disclosed and your rights regarding your health information.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information as necessary to:

  • Provide healthcare services

  • Coordinate care with healthcare professionals involved in your treatment

  • Process payments and billing

  • Use trusted service providers who assist with business operations

  • Comply with legal obligations or regulatory requirements

These third-party service providers are expected to protect your information appropriately.

Website Forms and Communications

If you submit information through our website, online forms, email, text messaging, or other communication methods, you understand that electronic communication may carry privacy risks.

Please do not submit urgent medical concerns or emergencies through website forms or electronic messages. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites or services. Serenity Health Innovations & Wellness, LLC is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to request access, corrections, or additional information about how your information is handled.

For questions regarding your privacy rights, please contact us.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18 without appropriate parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.